Support

Effective Date: August 12, 2026.

For legal clarity, this page is currently available only in English. This template should be reviewed by qualified counsel before final public launch.

Get help

Email info@noblemanlabs.org for support, billing, or privacy questions — we usually reply within 1–2 business days. You can also report an issue or delete your account.

How do I manage or cancel my subscription?

Subscriptions are handled by the store you purchased through. On iPhone or iPad, open Settings → your Apple Account → Subscriptions. On Android, open Google Play → Profile → Payments & subscriptions. Cancelling stops future charges; your plan stays active until the end of the period already paid for.

I purchased Premium but the app still shows the free plan.

Make sure you are signed in with the same account you used to subscribe, then use "Restore purchases" in the app's subscription settings. If it still doesn't appear, email us with your purchase receipt.

What data does ModoSnap store?

Your authentication account, backend account record, profile data, photos, generated looks, style chats, saved content, and other ModoSnap data, subject to legal retention obligations. See the privacy policy for full details, and delete your account at any time.

An outfit suggestion or preview looks wrong.

ModoSnap's previews are AI-generated and may be inaccurate or unsuitable for a specific person, event, or store — please use judgment before purchasing. Report the issue so we can improve.

When contacting support, never include passwords, payment card numbers, or other sensitive personal data.